1. INTRODUCTION

Www.lemnosbakery.gr, (hereinafter the “Website”), is the website that hosts the corporate site with the trade name “www.therootsshop.gr”, which promotes and presents the activity of the company and the products it produces.  The www.therootsshop.gr and the Website belong to the company with the name “AFOI K. PORIAZI O.E.” and the distinctive title “Poriazis Family – Lemnos”, located in Portianou Lemnos, P.O.C.: 81400 in Greece (Tax ID: 081612574, Public Financial Service of MYTILINI), with G.E.MI number 123352242000, tel. 00302254051110, email:  porizibros@gmail.com  (hereinafter referred to as “lemmnosbakery.gr” or “website”, “lemnosbakery”, the “Business”, “Company”, “we”, “us”, “our”), which legally manages it.

These General Terms and Conditions of Use of the Website, which include as an integral part and whole the General Terms and Conditions and Privacy Policy (hereinafter the “Terms of Use” or “General Terms” or “Terms”), set out the terms and conditions that you in any capacity may use the Website, namely that of a navigator/visitor, user of the Services (hereinafter referred to as “User”, “Consumer”, “you”, “you”, “your”, “your”), browse our Website and make use of its content and Services ( e.g. subscription to Newsletters).

Before you enter the Site and use its Services we invite you to consult the Terms and Conditions and make sure that you agree with them. If you disagree with any of these Terms and Conditions, you must not take any action or use any of the lemnosbakery.gr  Services, including simply browsing our website. However, if you wish to obtain any clarification or information regarding the Terms and Conditions, or have any dispute, reservation or question regarding them, you may contact lemnosnakery’s Customer Service Department, using one of the contact methods listed in the relevant “Contact Us” section, before taking any action on lemnosbakery.

If you disagree with any or all of these terms and conditions, you must not use any of the services of lemnosbakery. However, by any action you take on our Website, such as browsing it or registering in our Company’s Newsletter you confirm that you have read, understood and unconditionally accepted the Terms and Conditions.

Your regular visit to the Site to monitor any changes to the Terms and Conditions is necessary, as lemnosbakery reserves the right to unilaterally modify, renew, delete, add, limit a) these Terms and Conditions, in whole or in part, b) its Policies c) the Services provided, d) the technical specifications of the Website (hereinafter referred to as “Changes”) at its sole discretion and/or when any of the above changes are required by law, possibly without prior notice to you or your consent, but always within the limits of good business practice and the limits set by law. The lemnosbakery undertakes to inform you of any changes in accordance with the above, through the Website, which will be effective from the date of their posting on this Website. It is clarified that any change to these Terms and Conditions does not cover actions and uses of services that you have already carried out before the entry into force of the Changes in accordance with the above and our Company has accepted. However, in the event that you require any clarification or information regarding the Changes, or have any disagreement, reservation or query relating to them (Changes), you may contact the Customer Service Department of lemnosbakery, using one of the contact methods listed in the relevant “Contact Us” section, prior to carrying out any of your actions on lemnosbakery. Any action you take or use on lemnosbakery after the Changes pursuant to the foregoing shall be deemed to be your unconditional acceptance οf theme.

Please note that any information/clarification provided to you in accordance with the above by our Customer Service Department regarding the Terms and Conditions does not constitute a replacement, substitution or any modification of the Terms and Conditions, as they are provided solely for the purpose of assisting you and the Terms and Conditions constitute our sole and exclusive agreement.

Lemnosbakery reserves the right at any time, without justification and without prior notice to the User to cancel, suspend or terminate the operation of the website or certain Services.

Your use of this Website is at your sole risk.

BY ACCEPTING THESE TERMS AND CONDITIONS IN ACCORDANCE WITH THE ABOVE, USERS EXPRESSLY AND UNCONDITIONALLY DECLARE THAT THEY ARE OF LEGAL AGE TO DO SO TO BE BOUND BY THESE GENERAL TERMS AND CONDITIONS REGARDING THE USE OF THE SERVICES AND PRODUCTS OF THE LEMNOSBAKERY TO WHICH THEY ARE ACCESSING.

  1. GENERAL CONDITIONS OF USE OF THE WEBSITE
  2. PROVISION OF GENERAL INFORMATION – WRITING ( BLOG )

The information provided by lemnosbakery, is original content from the Poriazi Family Lemnos, is complete, true, valid and updated, whether it relates to our identity or the products presented on our site (e.g. product description). The above warranties are subject to any technical or typographical errors, which cannot be foreseen or have occurred unintentionally or due to interruptions in the operation of this website or due to force majeure.

  1. NEWSLETTER SUBSCRIPTION

Your subscription to the Newsletter Service of lemnosbakery is at your own discretion and is not a mandatory procedure for the use of the website. Registration to the Newsletter Service of lemnosbakery is completed by entering your email address (email) in the corresponding field on the Website. By completing your registration to the Newsletter Service of lemnosbakery, you give us your express consent to send you lemnosbakery informative and promotional material about the products and services of the Poriazi Family, as well as related promotional messages.

For the Data Protection Policy applied by our Company, please check HERE .

Lemnosbakery is not responsible if the Newsletters are not delivered to their destination, although it makes every effort with the ISP’s (Internet Service providers) for their delivery. Newsletters may end up in the spam folder, so please check regularly that they are not stored there. In case you no longer wish to receive informative Newsletters or wish to unsubscribe altogether from lemnosbakery newsletter system, you can inform us using the contact form on the Website or via the corresponding link that appears in the informative emails you receive (by unsubscribing at the link provided).

  1. ADVERTISING

The Company reserves the right to advertise on various sites of its choice on the Internet and to use affiliates or third party advertising companies, as applicable. When displaying these advertisements, cookies are used but no data identifying Users personally are used. Our Company reserves the right to present third party advertisements through the Site. Advertisements may contain external links to third party websites. Lemnosbakery.gr takes every reasonable measure to verify that the advertisements and their content are lawful, do not violate the rights of third parties, are not offensive, false, fraudulent or misleading, prohibit the posting of advertisements on the Site with a subject or content that is abusive, threatening, pornographic, nude, alcohol, drugs, cigarettes, gambling and betting, weapons, explosives, viruses or other inappropriate programs, pyramid schemes, illegal activities, or any other inappropriate content in its sole discretion. All advertisements are screened to ensure that they are appropriate for our community and respect the rights of third parties, whether individuals or entities. However, no advertisement may imply that it is endorsed, approved or made in association with lemnosbakery.gr. In addition, all appropriate measures are taken to identify any advertisements that violate the above and contravene the law, however we do not guarantee the suitability and legality of such advertisements, and our Company may at any time reject any advertisement for any reason it deems appropriate, even after its publication.

  1. EXTERNAL LINKS

The Site and its individual web pages may contain links to websites maintained by third parties whose information and data protection practices are different from those of lemnosbakery. Lemnosbakery.gr and our Company are not responsible for the information or data protection practices used on third party websites. It is recommended that before using other websites, you read and understand their terms of use and privacy policy. Our Company does not control the availability, content, privacy policy, quality and completeness of the services of other websites to which lemnosbakery.gr  may refer through “links”, hyperlinks or advertising banners. Our Company shall under no circumstances be deemed to endorse or accept the content or services of the pages to which it links, or to be associated with them in any other way.

  1. CONTACT

By using this Site and using the Services, you agree to receive electronic communications from us and you unconditionally agree that they meet all legal requirements for written communications regarding the reason for which they are generated. Any complaints, comments, suggestions, etc. you wish to make to us, please contact our Customer Service Department via the “Contact Us” section. You can also contact us through the Facebook Messenger service on The Roots Shop’s Facebook page.

  1. SOCIAL MEDIA

Users and Members may follow our Company through its websites on Facebook, Linkedin, Instagram, Tik Tok, Youtube (hereinafter “Social Media”) to learn about its news, comment and participate in special promotional activities. Any services we offer through Social Media and all information communicated, submitted or offered through its Social Media accounts will be subject to these General Terms and Conditions, unless otherwise agreed. In addition any interaction you have with Social Media may allow access and login to your personal Social Media accounts. We do not have any access to or control over these services and therefore are not responsible for the acts and/or omissions of the Social Media Service Providers. For this reason, we recommend that you carefully read the terms and conditions of these social networks.

III. RESPONSIBILITIES – OBLIGATIONS OF THE PARTIES

  1. EXCLUSIVE RESPONSIBILITY OF THE USER/CONSUMER

You are solely and exclusively responsible for the lawful use of the Website and you are obliged to refrain from any illegal act and abusive behaviour, as well as from adopting illegal practices and unfair competition practices.

You are solely responsible for the legality and correctness of the Information and data you provide to lemnosbakery.gr, which the Company has no responsibility or obligation to control, unless this is imposed upon it following a Complaint or by law.

  1. PROHIBITED USES

It is prohibited to use the Website lemnosbakery.gr to send in any way, publish, transmit any content that is illegal, threatening, offensive, defamatory, libelous, immoral, vulgar, obscene, reinforces or expresses racial, ethnic or other discrimination, may cause harm to third parties in any way.

Any action or omission by you that (a) infringes any patent, trademark, trade secret, copyright or other proprietary rights of lemnosbakery or third parties, (b) contains viruses or other software that may cause interruption, damage, damage or destroy or impede the operation of any software or cause damage to the fame and reputation of the Merchant, its Affiliates and/or other users/members/consumers, or may violate any personal or other data of the users/visitors of this Website, or may violate any personal or other data of the users/visitors of this Website.

In addition, it is prohibited: (a) Any access or attempt to access information and data (including personal data) that are circulated through the Website and for which you have no authorization or authority to use; (b) Facilitating in any way and by any means third parties to gain access to the Data provided to lemnosbakery by the users; (c) Accessing our Website in any way and by any means to gain access to the Data provided to lemnosbakery by the users; (d) accessing our Website for the purpose of creating or producing a product or service that competes with our products.

It is also prohibited to obstruct in any way the operation of the Website, as well as any illegal and unauthorized modification of its content. You must not in any way and by any means cause criminal acts on or through the Site that infringe the rights of the Company, other Users and/or third parties. This includes the prohibition of sending spam or other material harmful to our interests, the interests of other Users and/or third parties.

Your connection to our Site is made by your own means and through companies and providers selected by you.

  1. LIMITATION OF WARRANTIES – LIABILITY

Our Company shall always act in good faith and within the limits of the law and these Terms. Accordingly, it has taken and continues to take all necessary technical or other measures and makes every effort to ensure that (a) the website operate continuously and properly without problems, interruptions, delays, errors or mistakes, (b) the data/information provided and transmitted via this website on the one hand are not altered and on the other hand are protected by backups, since the security systems of this website are subject to the following conditions.

Furthermore, our Company does not provide any guarantee (a) for the suitability, effectiveness, adequacy of the information of lemnosbakery.gr with regard to the purpose for which you intended it.

We make reasonable efforts to maintain and make available the content of lemnosbakery.gr. However, users accept that lemnosbakery.gr may modify and/or discontinue temporarily or permanently all or part of the website with or without notice to users, as availability may be affected by users’ equipment, other communications networks, the large number of people trying to use the website at the same time or other causes. Therefore, lemnosbakery.gr shall not be liable in any way for any kind of damage (positive, consequential, negligent, inter-contractual or other) resulting from the inability of users to access it, the cessation of all or part of it, the delay, non-delivery, interruption or poor quality of downloading of its services or loss of their content, the existence of any kind of errors.

The lemnosbakery.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during the course of this and are related to the operation or compatibility of their own infrastructure with the use of the website. Furthermore, lemnosbakery has no responsibility for acts or omissions of third parties and in particular unauthorized interference by third parties in services and / or information available through it.

In addition to what is expressly set forth herein, lemnosbakery has no liability civil, criminal, or otherwise bears against you and / or any third party that derives rights from you, in the event that any of the above, when using the services suffer damage direct, indirect, consequential, economic or other damage, loss of profits, due to: (a) errors, omissions, technical stoppages, failures or malfunctions of the telecommunications networks, the Internet, the website, the Internet Service Providers , (b) permanent or temporary interruption of the website or certain of its services, (c) events, circumstances, actions, acts and/or omissions of lemnosbakery or third parties including other Users for which lemnosbakery does not provide any warranty and is not liable as set forth herein; (d) information and other content that may be published and communicated by third parties.

Lemnosbakery.gr reserves the right at any time to temporarily or permanently interrupt the operation of all or part of its operation for maintenance or upgrading purposes or for any reason.

Lemnosbakery.gr is in no way responsible for your communication with third party service providers that advertise or are advertised on lemnosbakery and for any commercial transaction that may arise from the relationship between you. In addition no liability is assumed for any defective third party products received as a gift.

The Website may contain links to other websites. Under no circumstances should lemnosbakery be deemed to endorse or accept the content or services of other websites that may be linked and expressly disclaims any responsibility for any content, privacy policy, quality of content and services of third parties.

Lemnosbakery does not control and does not make any preventive control of the content and information published and communicated by third parties and bears no responsibility for them.

Lemnosbakery is only liable for fraudulent and gross negligence in case of damage to you from information provided on lemnosbakery.gr or services provided through the website.

Lemnosbakery is entitled to temporarily or permanently exclude a user at any time and without stating the reasons, i.e. to cancel/delete/prevent access and/or participation of a user (temporarily and/or permanently) without any claims against lemnosbakery.gr. It is understood that such member is prohibited from becoming a user of lemnosbakery again with the same or different details unless lemnosbakery expressly consents to this. To this end, the member consents to lemnosbakery retaining his/her personal data in its system in order to be able to identify any subsequent attempt to register him/her. The above applies in particular (but not exclusively) in the event of a breach of the terms of use by the member, which in their entirety are recognized and agreed by the member as essential, in the event of a request by any authority, Court, in the event of a complaint by a third party entitled to rights against the member.

The lemnosbakery reserves the right at any time, without justification and without compensation, to interrupt or cease the provision of its services and / or its operation permanently or temporarily without any obligation to do so without any obligation of prior notification of members. The lemnosbakery is only liable for direct damages, which arise due to its fraudulent intent or gross negligence. Subject to mandatory provisions, the liability of lemnosbakery for direct damage due to slight negligence is expressly excluded, irrespective of the legal grounds. The liability of lemnosbakery for indirect or consequential damages is completely and expressly excluded – irrespective of the cause.

  1. COMPENSATION

You agree to indemnify our Company and any third party who derives rights from it (partners, employees, administrators, suppliers, suppliers, agents, representatives of both the Company and its partners) for any damage, loss, expense incurred by (a) your breach of these General Terms and Conditions of use of the Site and the Services provided on it (b) your failure to comply with these General Terms and Conditions, (c) your violation of applicable law, (d) your violation of any rights to the protection of personal data of third parties, (e) your violation of the Company’s intellectual property rights. In any case, if you suffer any damage due to proven gross negligence of our Company (excluding any liability arising from slight negligence), the Company will cover any positive damage of the User directly related to the damaging event and the gross negligence of the Company. All limitations of liability set forth herein shall apply in their entirety as valid and consistent with good faith and fair dealing, and Users consent to such exclusions and limitations.

  1. INTELLECTUAL PROPERTY RIGHTS

All the content of the web pages of this website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of lemnosbakery and are protected by the relevant provisions of Greek law, European law and international conventions and treaties.

Any copying, analogue/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, part or all of the content of the website for any purpose other than strictly personal use is prohibited, unless you are granted our written permission.

In addition, a dedicated page on our website (hereinafter, “blog”, “BLOG”) host articles on suggested recipes, our products, the island of Lemnos, gastronomic and folklore information, promotion of our discounts and catalogues as well as our news. Please note that the content of these articles solely expresses the views and ideas of the editorial team and the advertising team of ” lemnosbakery” and do not reflect the views of the suppliers and/or third parties. The content of the articles may not be used by third parties for any purpose other than personal use without the written permission of lemnosbakery.

The names, images, logos and distinctive features that represent our Company and its products/services, lemnosbakery.gr are exclusive trademarks and distinctive features of lemnosbakery.gr and our Company and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the www.lemnosbakery.gr websites should not be construed in any way as a transfer or assignment of a license or right to use them by you or any third party.

The lemnosbakery is not responsible in any case for any negligent use by us or our suppliers of intellectual or industrial property works of third parties. If you find that third party intellectual or industrial property rights of third parties may be infringed either by us or by third parties, please notify us so that we can deal with it immediately.

By these Terms and Conditions we grant you a limited and non-transferable license to access and make personal use of this Site, but not a license to download the content and code in whole or in part, except with our express written permission. This license does not permit any resale or commercial use of this Site or its content, collection and use of our catalogues, products, our commercial policy (discounts- coupons, etc.), data mining, etc. You have the right to use the above only for your personal use.

You may not use linking & framing of our Site without our written consent. You may not use any “meta tags” or any other “hidden text” based on our Company’s and lemnosbakery.gr’s names or trademarks without our express written consent. In the event of unauthorized use, the permission granted shall cease to be valid. The same applies to any use of our Company’s logos and trademarks.

V . PROTECTION OF PERSONAL DATA

The management and protection of your personal data is governed by the terms of the Privacy Policy and the relevant provisions of both Greek and Community and international law on the protection of individuals with regard to the processing of personal data, as well as the Decisions of the Personal Data Protection Authority.

In order to inform you about the personal data you provide us, the type of data that lemnosbakery.gr holds about you, the processing that lemnosbakery.gr receives from you and the purposes of this, the recipients of this data, as well as your rights over your data and other relevant information regarding their protection and security, please refer to the Privacy Policy in order to read and accept these terms.

  1. SAFETY

CUSTOMER IDENTIFICATION

Lemnosbakery recognizes the importance of the issue of security of your Personal Data and takes all necessary measures, using the most modern and advanced methods, to ensure your maximum security. All information related to your Personal Information is secure and confidential.

VII. FINAL PROVISIONS

  1. FINAL TERMS

These General Terms constitute the final and only terms in force regarding the provision of the Service by the Merchant to the User and supersede any pre-existing terms, previous contracts and agreements, written or oral, between the Merchant and the User regarding the use of the Service.

  1. INVALIDITY OF TERMS

In the event that any portion hereof is declared or determined by court order to be invalid, such invalidity shall not affect the validity of the remaining portion hereof, which shall remain in effect as if these General Terms and Conditions had been executed with the invalid portion stricken. The Merchant will seek to replace any invalid term with a new valid term, the effect of which will be the nearest equivalent of that which was invalidated.

  1. COMPLAINTS HANDLING POLICY – CUSTOMER SUPPORT AFTER THE SALE

You can contact the Customer Service Department of lemnosbakery.gr at +30 22540 51110 or by sending an email to poriazibros@gmail.com stating your name and your problem.